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JPSingh

JPSingh

  • Member Since : 2012

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Hey, I Am JPSingh .

  • (4)

    Reviews


Reviews (4)


Reviews from Guest


Rohit

Rohit Kumar
12-Jun-2017

An awesome experience in more ways than one.
An awesome experience in more ways than one. Hosts and staff with warmth and caring just bowl you over. Catering is amazing. Service would do credit to many a starred resort chains. Home away from home. Wonderful locale with elegantly crafted dwelling units for discerning travelers. “Paradise within paradise” in a nutshell. MUST stay place
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Patrick

Patrick Jacquelin
24-Apr-2017

i had a very pleasant 10 day stay at the colonel's. Lovely setting, very comfortable room, and good food.The colonel and his wife are courteous and helpful hosts attending to my various needs. Without a doubt the best place to stay in the Bir area, and a wonderful place to stay and relax.

Tanveer Singh

Tanveer Singh Reehal
08-Jan-2017

Thank you very much team Colonel's Resort for the hospitality. Our experience of stay at the resort was average. We were a little let down though with few things that we hope would be improvised further.
Thank you very much team Colonel's Resort for the hospitality. Our experience of stay at the resort was average. We were a little let down though with few things that we hope would be improvised further. We did an advance booking for our stay at Colonel's Resort about 4 to 5 days before we arrived. Unfortunately the owners and the staff to our surprise were unaware of the guests they were to receive. We had to literally explain the procedure that we followed to confirm our booking on our arrival whereas this information to our expectation should have been conveyed to the owner by the person handling bookings online. Secondly, when you charge a competitive amount for the hospitality that you are committed to provide, please make sure your resort is well equipped with the basic facilities like electricity back up, hot water, tasteless food etc. Because your resort was out of electricity for the whole night, we couldn't charge the batteries of our phones. Thankfully we were carrying our power bank. Despite having gen-set, I have no clue why it wasn't used. We had planned our stay for 2 nights at the resort but being totally dissatisfied with our experience at the Colonel's Resort we checked out a day prior. A customer will happily pay the amount you charge if you work on providing the amenities you promised on your website. There are few things that property owner needs to understand. What is the difference between a normal rental cottage and a resort ? A resort is well equipped with all modern amenities at least electricity back up being foremost so that your guest doesn't have to sleep in absolute darkness. Had I been the owner of this "Resort " I wouldn't wait for the customers feedback on something that I realise I failed to deliver. As a courtesy sake at least a bouquet, a note, a little discount on the bill or anything to win the appreciation of the customer would have been done from our side when we know our customer spent a night at our resort without electricity. On the contrary we landed up paying a days tariff extra (for the day we had to stay) including the *service charge* . Lastly only a good thing I'd like to state about your resort is your helper Vishnu. We were more comfortable informing him about the amenities we weren't getting rather than the hosts. Thank you.
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Mohit

Mohit Jayaswal
08-Jun-2016

Beautiful, peaceful, sprawling home away from home nestled in the Himalayan paradise

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